Holderness · Hornsea
Data recovery for Hornsea. Forty years of photographs, one old drive; the usual job here.
There were 8,787 people living in Hornsea as per the 2021 Census. It has approximately a mile of seafront on one side and the Mere on the other. Hornsea's HU18 postcode area extends to both Mappleton and Rolston. The median age of Hornsea's population is around 55 years old. This shows through the post received, which is primarily single external drives containing photos spanning each customer's lifetime. The remaining post is business related, such as a booking machine drive located in a park office along the Atwick to Cowden route, a till drive at Hornsea Village, and a guest list at a bed and breakfast. Get a quote before posting your item, either via telephone call or using our quote form. Once you receive your quote, track and insure the item to be posted to the Leeds intake lab. Alternatively, you may personally drop off the item at the Leeds intake lab (Monday to Friday, 9am to 5:30pm, no appointment necessary). There are no fees associated with receiving your assessment.
An engineer will take the details
0800 6890668
The usual Hornsea jobs.
Nothing similar? Go to the triage →| What you see | Why it comes to us | What to try |
|---|---|---|
| The external hard drive will not turn on. | There exists a lifetime's worth of photographs stored on only a single copy. | No longer attempt to restart the device; remove power from it, receive a quote prior to sending, then post it to us. |
| Park office computer that failed during the middle of the season. | All bookings, owner records and credit card transactions exist on a single unit of media. | Media goes to the front of the queue when failure would mean loss of an entire season. |
| EPOS till at Hornsea Village has stopped functioning. | Stock records plus a season's card receipts are stored on a single disk. | Please do not allow anyone to reinstall anything back onto it; obtain a quote first and then send the disk. |
| NAS located within a Hornsea home that ceased to mount. | Working remotely is relatively common in Hornsea, so that single box may be the only backup available. | Shut down the NAS, receive a quote first and then number each individual disk by bay location and send them, or alternatively, if the disks will not come out, simply send the entire NAS. |
| Card from a camera that cannot be opened using the computer | Card reuse goes on throughout the season until one day the cards stop working. | Eject it, don't put anything else on it. Get a price quote, then send the card via tracked post. |
Getting it here from Hornsea.
The next towns to Hornsea.
Everywhere else listed →Common Hornsea questions.
Hornsea is a fair way out. Does that matter?
Not to us. Most of it comes via postal delivery; you do not have to travel with the drive. Obtain a quotation for our services first, either over the telephone or using the provided quotation form, then send it to us, tracked and insured, to the Leeds intake laboratory, or take it in yourself (Monday to Friday, 9am to 5:30pm, no appointment required). Leeds is 70.7 miles and about an hour and a half of driving from Hornsea, and there is no train station at this end, which is exactly why a tracked insured post option fits the job. Your drive will be looked at the same day it arrives, free of charge, and we will pay for the return postage.
My external drive of photos has stopped. Any chance?
Often, yes. In fact, the most common items we receive are portable hard disk drives that have been used for around 10 years and have either ceased to spin up or have developed a clicking problem. Leave these disconnected as soon as possible, as each attempt to use the device results in some loss of its data. When these devices arrive at our facility they are first copied via imaging, and then further work is undertaken using the image.
The season's bookings are on one office machine. Now what?
Remove power at the mains outlet. If it is a Network Attached Storage unit, please get a quote first, either by telephone or with the quote form. Then carefully remove all the disks inside if you can do so safely. Label the disks according to the bay they were originally installed in and pack just the bare storage units and send them to us. Alternatively, if the disks cannot be removed, you may send us the entire NAS unit. A box that continues to power up and retry is likely to deteriorate further. Indicate which files the season depends on.
Is there a train it could go on?
No. Hornsea does not have a railway station. There has been none since the last rail service was withdrawn many years ago. The old trackbed is now part of the Hornsea Rail Trail, and the nearest stations are at Beverley or Hull. Therefore, please obtain a quote before sending your item, either by telephone or completing the quote form. Please also ensure your item is sent by tracked insured post from the post office counter in Hornsea town centre, or alternatively bring it to our Leeds intake lab during office hours, Monday to Friday, 9am to 5:30pm. No prior appointment is required.
What people read after this.
Get a quote, then send it from Hornsea and we will get on with it.
Just leave it turned off and tell us about what went on. We don't have anything finalised until the free diagnostic says what we are dealing with.