Data recovery bench · Hull · Beverley · Grimsby · Bridlington · East Riding
Any external device that fails (for example, does not appear or makes a clicking noise). Any memory card which the computer has decided needs formatting. A USB stick which has been snapped into two pieces at the base of the plug. A Mac that continues to display the flashing folder. A RAID that is missing one member. For all of these types of failures, the files are normally still stored on the media, wherever in Hull the device failed. The cost of looking is nothing. The recovery cost will come back to you as a single written amount. And in most cases you only pay if we recover your data.
Prefer to phone?
0800 6890668
What sort of device is it?
Choose the nearest match. That decides what we test first.
Matched donor heads were installed. The platters either side of the damaged area were read, and the photo library was then rebuilt from the image rather than the original drive.
Disk by disk, each disk was removed and copied prior to doing anything to the array. Then the rebuild was performed in software using those copies, and all the normal shared folders were available as expected.
Prior to running any software on the card, an image was made of the card. Using that image copy, the directory was repaired and every frame was extracted at full resolution.
Through a write blocker, an image was made of the recorder's disk. Its native video format was then decoded using the time codes. An individual file holding the one hour of footage the insurer requested was then created.
Court & insurance work
Most cases finish once the recovered files have returned to their owners. Others do not: a disputed insurance claim, a tribunal, a workplace grievance between an employer and staff. These cases are handled as evidence from the moment the parcel is opened. A write blocker is used to create copies of the devices. Hashes are checked. The exhibit receives a reference number. All steps involved are documented as they occur. Additionally, we document which items could not be read, and why.
Devices are duplicated first, then analysed from those duplicates with methods documented as they occur. Solicitors, insurers, employers and private individuals in the East Riding use our services. To get a device examined you need authorisation.
Clips deleted or locked inside a recorder which won't start. The recorder writes over old footage and how soon this happens depends on the box & its settings, so ring early. We index the disk by time code and export the part of the recording you need.
Phone the bench (or work through the panel further up this page). You get a case number, and instructions to pack the device in such a way it will survive the post.
First get a quote, then send it to the intake lab in Leeds (tracked, insured) or drop it in yourself, Monday to Friday, 9am to 5:30pm, no appointment needed. Either way we pay for the return journey.
Our engineer determines what has failed, and how much of it can be honestly read. This costs nothing, and does not commit you to anything.
There is no chargeable work until you have received that number, along with details of what we found.
Any recovered data goes home on fresh media. We leave the case open until you have had a chance to review all the recovered data.
Many thanks to Hull Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.
I was surprised how easy it was to accidentally delete what I thought were junk folders but actually contained some very precious photos and files.
Thanks to a very nasty malware ransomware virus, I thought all my business files were lost for good.
Eleven towns across the East Riding and Humber south bank have their own pages. Devices usually travel from one of these areas to our intake laboratory in Leeds via tracked/insured post after a quote. Alternatively you can also drop a device off there yourself, Monday to Friday, 9am to 5:30pm, without an appointment. Your drive is looked at on the day it lands, and irrespective of whether we recover your data, we cover the cost of returning your drive back to you.
When a disk drive becomes increasingly unreliable it will get progressively worse each time it spins up. Let us determine how much of this disk drive's content is still readable after you take it out of service. This portion of the evaluation process is complimentary.