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HDR / Evidence and legal work / Standards and accreditation

Evidence work · where we stand, Hull

Standards and accreditation, Hull. We don't hold the standard; here is where that matters.

On 2 October 2023 the Forensic Science Regulator's statutory Code reached device forensics and CCTV recovery, and the standard it sets is ISO/IEC 17025. We do not hold it. That Code governs criminal work in England and Wales. Civil, family, employment and insurance matters sit outside it, and we tell you at the start which side yours is on.

Reports in the form CPR Part 35 requires Each handover logged Neutral and discreet

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Where the line actually falls.

What October 2025 changedVersion 2 of the Forensic Science Regulator's statutory Code of Practice came into force on 2 October 2025. Table 1 of it names DIG 100, capturing data from digital storage, and DIG 300, recovering CCTV and video, as regulated activities.
Our positionAn independent laboratory. No ISO/IEC 17025 accreditation, and no UKAS schedule against any activity. That sentence goes on page one of every report, above the method, instead of waiting for somebody to think of the question.
Where it reachesSection 11 of the Forensic Science Regulator Act 2021 ties the regime to crime in England and Wales and to evidence in criminal proceedings. Civil claims, family cases, tribunals and insurance work are outside it.
What follows from itSection 4(1) is short: failing to act in accordance with the Code does not of itself make anyone liable to civil or criminal proceedings. The Code is admissible, and a court may take that failure into account. FSR-G-200 covers declaring it.

What to ask any provider.

Not one of these? Ring us →
The questionWhy it is worth askingThe answer we give
Are you accredited, and for what?Accreditation is granted for a defined scope, so the scope is the answerNo. There is no UKAS schedule in our name
Is this matter criminal or civil?Only the criminal side is inside the statutory CodeWe say which, and say when to go elsewhere
Who does the work, and who signs it?The civil rules make a report name whoever ran the examinationOne examiner, named, and the same one signs
Will you write down what you cannot do?Limits left out of a report are limits the other side gets to findThey are written into the report
What method, and can it be repeated?An examination nobody wrote down is one nobody can checkA written method, hashes, notes as we work
Sending it to us: insured, tracked post to the intake lab; the way home is paid at our end. Ring before it goes if you would rather someone checked the packing with you first. It is all written down on the sending page.

The stages, one by one.

The casebook in full →
01

First a confidential call, then a price in writing Free

It begins with a conversation in confidence, and there is no charge for it. Three answers shape the rest: what happened, how far it reaches — the machines, the accounts — and what the evidence has to prove. Between them they fix the scope. The scope fixes the one written price, and you have that before any device is touched.

Held in confidenceOne price, put in writingWhat has to be established
02

The exhibit is not written to

Before a file is read, a hardware write blocker goes in line and a sector-by-sector image comes off. Nothing on the original moves. That is the first thing a court tests, and it is a thing you can demonstrate rather than assert.

Blocker in line firstOriginal untouched
03

Hashes, exhibits and notes

MD5 and SHA-256 are taken as the image is made and again off the finished file. Every item carries an exhibit reference. Notes are typed at the bench while the work runs, not assembled from memory a fortnight later.

Two hashes, both endsAn exhibit reference
04

The method, written down

What was done is set out step by step, with the tool and the version named, so another examiner can run it again. Where the material would answer nothing, or answer only in a qualified way, that goes in the report too.

A method you can repeatThe limits stated, not implied
05

Exhibits, logs and every hash

A report nobody can test is worth little. So the bundle carries the working with it: every exhibit, the images it was read from, a log of each handover, the hash of everything, and what was written down at the time. The other side's expert can repeat it and land where we did.

Conclusions, with exhibitsHashes on file, movements loggedOpen to being checked

What we see on the bench

  • Accreditation is not certification — UKAS assesses competence for a named scope; certification audits a management system. ISO 9001 is not ISO 17025.
  • Scope decides everything — a lab accredited for cell site analysis holds nothing for CCTV recovery. Ask what the schedule actually covers.
  • Viewing is not analysis — recovering footage and presenting it is one activity. Speed, distance and identification are a different one altogether.
  • The rules that govern the report — CPR Part 35 for civil work; for criminal, the Criminal Procedure Rules 2025, which replaced the 2020 Rules.

How thin the regulated market is: the Regulator's annual report for 2024–25 counts 33 organisations carrying out DIG 300, the recovery of CCTV and video. Twenty-nine of them are police forces, one is a government body, and three are commercial providers. Indicative compliance across that group was 59%. For DIG 301, the specialist video analysis that covers speed, distance and identification, 43 organisations were counted, compliance ran at 19%, and no organisation at all holds accreditation for the specialist analysis sub-activities. So the commercial side of regulated CCTV work in England and Wales is three companies.

One case from the casebook.

HU · HUL-2026-0866LOGGED ✓

Not accredited, and it said so on page one

An employment matter, and the report opened with the accreditation position, above the method rather than buried in a footnote. The solicitor on the other side read it, put two questions about the imaging, and left it there. By the hearing, the dates the files moved were not in dispute.

Timeline agreedFindings unchanged

Before you box it up.

Do these first

  • Say which court it is going to
  • Ask us the accreditation question first
  • Check you have authority to have it examined
  • Tell us the deadline and any directions order

What not to do

  • Assume a certificate answers every question
  • Accept a claim nobody will put in writing
  • Leave the question until trial
  • Read ISO 9001 or ISO 27001 as though they were ISO 17025

What we get asked on the phone.

Are you accredited, in any form?

No. We hold no ISO/IEC 17025 accreditation and there is no UKAS schedule in our name. It is on page one of every report we write. It does not stop us doing this work, and it does not stop a court reading the report, but it is a fact the other side is entitled to have, so we hand it over first rather than waiting to be asked.

Does that make the report weak?

Not by itself. The 2021 Act says a failure to follow the Code does not on its own make anyone liable to anything. The Code is admissible, and a court may take the failure into account.

Which work sits outside the Code?

Section 11 of the Forensic Science Regulator Act 2021 ties the regime to the detection and investigation of crime in England and Wales, and to evidence in criminal proceedings there. Civil claims, family proceedings, employment tribunals and insurance matters fall outside it. That is most of what reaches this bench, and we say plainly which side yours is on.

Can you measure a speed, or identify a face?

No. The police framework for video evidence separates investigative viewing of footage from image analysis — speed, distance, height, facial or vehicle comparison — and puts the second with specialists working under ISO 17025. We recover footage, convert it and hand it over with the continuity record. We do not offer an opinion on what a measurement shows.

Ask any lab what it actually holds.

It is a fair question to put to us as much as anyone, and the honest answer belongs on the table before the work begins, not after. Log a job. The first look costs nothing, and what you tell us stays private.

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