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HDR / Reviews

The bench · in their own words

Eight jobs, told by the people they happened to.

The eight customers provided these descriptions of their jobs: laptop hit by ransomware, firm was holding HP RAID-5 for own client, Seagate external started clicking, holiday photos on SD card. All items were left as received. There is no tidying up; spelling, words and place names are as they were sent in.

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Thanks to a very nasty malware ransomware virus, I thought all my business files were lost for good. Luckily for me I searched for data recovery services near me to recover lost files and found Hull Data Recovery. I simply popped the infected laptop in for a service and it was returned as good as new and with all files recovered. I could not be happier.

Glenn Watson · Skegness

I was surprised how easy it was to accidentally delete what I thought were junk folders but actually contained some very precious photos and files. It turned out recovering deleted files is not as easy, and I tried everything from free file recovery software to paid ones like Easeus data recovery. Nothing could fully recover all my pictures, but luckily I braved a professional data recovery service. I was apprehensive but I was rewarded with all my files back and no nasty surprises with the bill.

Christine Hewitt · Hornsea

Tony and the rest of the Hull Data Recovery team did an excellent job of recovering data from a formatted hard drive that was considered to be unrecoverable by 4 other companies. All I had to do is pop it off to their Data Recovery Lab, and it was back in under a week with all data salvaged.

Wes Tanser · Bridlington

Thank you very much for your help recovering my files from a memory card. You recovered 100% of our precious holiday photos after the SD card corrupted. It's been a pleasure to deal with yourselves, and your service has been nothing short of perfection. Quick, simple, and affordable.

Alex South · Kingston-upon-Hull, UK

Great result guys. I tried some free data recovery software but it recovered only a fraction of the files on the damaged hard-drive. You get what you pay for. I didn't think you'd recover files from hard drive but you truly delivered as promised. Outstanding service.

Michael McDonald · East Riding

With a few whirrs and clicking sounds my Seagate external hard drive gave up the ghost. I asked my son to have a look at it as it contained all of my pictures collected over my many years, but he had no joy in restoring it. So I took it to a local computer repair shop and they told me it was beyond repair and just tried to sell me a replacement. So I was overjoyed when Tony at Hull Data Recovery said he was confident of salvaging the files.

Graham Crosby · Beverley

My laptop died with all my uni work on it. A poor student in a blue screen of death pit of despair, I rang a few data recovery companies and I could not believe the prices quoted. I tried every free data recovery software and disk partition recovery I could find. I spent hours looking at cross-linked files and rescue disks and trying many different things. In the end I knew I had to bite the bullet with an expert, so did some more shopping around.

Chris Farquharson · Newland

Many thanks to Hull Data Recovery and your data recovery engineers on the recent recovery of the HP RAID-5 data belonging to our client.

Eddie Gent · Grimsby

What runs through all eight.

What comes up again across the eight

  • No two of the eight went the same way: ransomware on laptop, folders deleted manually, formatted hard drive, Seagate external started clicking, corrupted SD card, damaged hard drive that free software had only partly recovered data from, blue screen laptop, HP RAID-5. One never mentions what type of machine it was, just that the pictures made it home. The spread above is an average month.
  • Two had previously been deemed irreparable by others (four other firms had declared one drive unrecoverable, and a local repairman had determined another user's unit was unrepairable before suggesting he buy a new unit). The first came back within a week with everything on it, and the diagnosis is free, so the cost of obtaining a second opinion would be just the postage.
  • Two are related to business use and one belongs to someone else entirely: an HP RAID-5 array held by a Grimsby company for its customer, thus two businesses had been waiting for a response. Drives from server & array systems come in to us along with those from laptops. Tell us if your business has stopped when you call to enquire about scheduling and we will give you an honest answer about scheduling rather than a pleasant-sounding one.
  • There is a page for every device mentioned above. These include laptops and desktops, RAID 5 configuration sets, external drives, memory cards, and ransomware. Find the description of the problem experienced by your computer and learn how that particular process occurs here.

To put it simply: a customer wrote each and every sentence above. None of these sentences were purchased, there are no stock photos, and none of the staging that review sites go in for: one author hyphenates "hard-drive", another mentions the paid software she used and spells it "Easeus", and both remain exactly as typed. At the end of your own job, we request the same of you: write a few honest sentences, and give your city or town if you are willing to do so.

Nobody has written number nine yet.

None of our diagnoses have any associated charges. Each quotation provided is fixed and set in writing, and the handling is the same as described by the previous eight customers.

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